Notices, email and chat. All from one place.
Write once and reach everyone. Email goes out from your own address, and every message leaves a record. In chat, the daily assistant is ready from day one, and your business's own hooshvares join it.
Contact usSign in to the console- In-app notices to all users
- Message templates per language
- A log of every message sent
01 · NOTICES
Get important news to everyone at once
Write a notice from a template or free text, set its importance and link, preview it and send it. Everyone finds their notices under the bell.
- In-app or by email; at least one channel
- In-app notice to all users in one go
- Importance, category and link per notice
- The bell: mark read, delete, mark all read
02 · TEMPLATES
Write once, for every language
Write recurring messages once per language and channel. Variables fill in names and links.
- A separate version for each language
- Missing variable? You get a clear error, not a broken message
- System templates can't be changed without permission
- CRM invitations use the same templates
03 · EMAIL
Email from your own address
Connect your own mail server and check it with a test send. From then on, platform email goes out under your name and address.
- Your own SMTP, sender and port
- Test send before you save
- Leave the password blank to keep the current one
| sara@… | Workspace invitation | Delivered |
| ali@… | Password reset | Delivered |
| team@… | Monthly report | Queued |
| old@… | Workspace invitation | Failed · invalid address |
04 · LOGS
"I never got it"? Here's the answer
Every outgoing message is logged with its delivery state. If it failed, the reason sits right next to it.
- A log per channel
- Filter by state, recipient and content
- Failure reason next to each message
- Notification dashboard: delivery stats for any date range
05 · CHAT beta
Team and assistant, in the same panel
One-to-one and group chat with colleagues, and chat with the daily assistant. Every assistant chat is its own session, so threads never mix.
- Direct, group and assistant chats, all from +
- Suggests a chat name from your first message
- Close a finished chat or remove it from the list
- Admins: sessions, usage and chat settings
06 · HOOSHVARES
The first one is ready. The rest, you build.
The daily assistant is the first ready-to-go hooshvare. Every business can also create its own dedicated hooshvares. Admins create them, add them to the chat inbox and share them with the team through user and role permissions.
Daily assistant
Ready from day one
Drafts messages, summarises text, answers questions.
Sales expert
Built by you
Knows your prices and sales terms.
HR assistant
Built by you
Answers leave and policy questions.
- 1Admin creates the hooshvare
- 2Adds it to the chat inbox
- 3Shares it by user or role permission
In the message template editor, a hooshvare also helps you write or improve template text. Sending is always up to you.
07 · CONTROL
Turn on what you need, nothing more
Each part switches on or off on its own, and people only reach what they're allowed to.
Features
Notices, templates, logs, email and chat each have their own switch.
Permissions
Admin, templates, logs and inbox each have their own permission.
Chat policies
Attachments, usage limits, rate limits and AI quotas.
Bring your communication together
Questions about Sufi Communication? Talk to us.
Contact usSign in to the console